Residents ask township to pursue faster Internet

Scott Sullivan
A letter signed by Charlotte and Patrick Stewart plus neighbors asked the township to research options to improve service. “From phone calls to Frontier,” wrote the Stewarts, “(we) understand that unless they install fiber optics or build another building closer to us, the service won’t im-prove as the farther away you are from an office, the more the speed decreases. The number of service interruptions is also more frequent in the last year. “Better broadband service is needed for educational reasons,” they continued. “Township students are required to do research and access documents for homework. Our student is forced to go to the library or a rela-tive’s home to finish homework because of the slow Frontier speed.

In 2016, with high-speed Internet access essential to more and more at-home workers and students’ learning, is Saugatuck Township underserved?

Yes, said several residents said at the May 3 township board meeting. They noted Frontier Communications—the rural area’s only service provider, via DSL wired through a telephone line—offers a top speed of 5 megabytes per second, often dropping on weekends and after 5 p.m. and on weekends to fewer than 2mbps. That’s maddeningly slow for their modern uses.

For full story, pick up a copy of the April 12 Commercial Record or subscribe to the e-edition.

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